Privacy & Cookies Policy

Orange Coot respects the privacy of all visitors to this website. This Privacy Policy explains what personal data is collected, for what purpose it is processed, and what rights users have under Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

1. Identity and Contact Details: The controller of personal data is Orange Coot, registered with the Netherlands Chamber of Commerce (Kamer van Koophandel – KvK) under registration number 42060897. For privacy-related matters, please contact: info@orangecoot.nl.

2. Purpose and Legal Basis for Processing: Personal data voluntarily provided through the contact or booking form (such as name, email address, telephone number and tour details) is processed solely for the purpose of responding to enquiries and arranging and completing bookings for guiding services, in accordance with Article 6(1)(b) and (f) of Regulation (EU) 2016/679 (GDPR).

3. Recipients of Personal Data: Personal data is not sold or disclosed to third parties for marketing purposes. It may only be shared with trusted technical service providers (such as website hosting providers), strictly to the extent necessary to maintain the website and provide the requested services.

4. Data Transfer Outside the EEA: Personal data is not transferred outside the European Economic Area (EEA) or to any international organizations.

5. Data Retention: Personal data is retained only for as long as necessary to respond to enquiries or provide the requested guiding services. Where a tour booking is completed, data required under Dutch tax legislation will be retained for a period of 7 years.

6. User Rights and Withdrawal of Consent: Data subjects have the right to access their personal data, request its rectification, restriction of processing, data portability, object to processing, and request its deletion.
Where processing is based on consent, such consent can be withdrawn at any time without affecting the lawfulness of processing before its withdrawal. Requests may be submitted via the email address provided above.

7. Supervisory Authority: Users have the right to lodge a complaint with the Dutch supervisory authority: Autoriteit Persoonsgegevens (AP).

8. Voluntary Provision of Data: Providing personal data through the website forms is voluntary; however, it is necessary in order to process an enquiry or complete a tour booking. Failure to provide the requested information may make it impossible to respond to the enquiry or provide the requested service.

9. Automated Decision-Making: This website does not use automated decision-making or profiling.

10. Source of Data: Personal data is collected exclusively and directly from the data subjects through the forms available on this website.

11. Cookies: This website uses cookies that are necessary for its proper operation and, subject to the user’s consent, cookies used for anonymous website traffic analysis (e.g. Google Analytics). Detailed information about the cookies used and the available consent options is provided in the cookie banner displayed during the user’s first visit to the website. Cookie settings can also be changed at any time through the user’s web browser.